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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A context menu will open. It comprises exhaustive info about all the actions that you can perform on the given page. Each pop-up menu opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide array of instructional video clips illustrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step educational videos.


If you can't find the solution you need, have a glimpse at our comprehensive FAQ database, which covers questions asked by actual customers and provides practical solutions. We regulary update our FAQ database with new Q&A's in order to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can get in touch with our fantastic team of client support engineers available 24/7/365 and eager to help you with any query. Each trouble ticket you open will be responded to within 60 minutes (the average support ticket response time being only twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
MY Phone: +6010-799-8848

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
09.00 AM - 12.00 AM GMT/MY


Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: